Green Human Resource Management dan Employee Engagement sebagai Strategi Meningkatkan Sustainable Performance pada UMKM Kota Palembang
DOI:
https://doi.org/10.31004/anthor.v5i4.1245Keywords:
Green Human Resource Management, Employee Engagement, Sustainable PerformanceAbstract
Transformasi bisnis menuju keberlanjutan telah mengubah cara organisasi memahami peran sumber daya manusia dalam pencapaian tujuan jangka panjang. Pada sektor hospitality, khususnya UMKM perhotelan, penerapan praktik keberlanjutan tidak hanya bergantung pada kebijakan lingkungan, tetapi juga pada kemampuan organisasi membangun kesadaran, kompetensi, dan keterlibatan karyawan. Penelitian ini bertujuan untuk mengeksplorasi bagaimana Green Human Resource Management (GHRM) dan Employee Engagement membangun Sustainable Performance pada UMKM sektor perhotelan di Kota Palembang. Penelitian menggunakan pendekatan kualitatif dengan metode Gioia Methodology. Data diperoleh melalui wawancara mendalam terhadap aktor organisasi pada 15 hotel UMKM di Kota Palembang. Analisis data dilakukan melalui tiga tahapan, yaitu identifikasi first-order concepts, pengembangan second-order themes, dan pembentukan aggregate dimensions. Hasil penelitian menunjukkan bahwa pembangunan sustainable performance berlangsung melalui tiga dimensi utama, yaitu Green Human Resource Capability Development, Employee Sustainability Engagement, dan Sustainable Operational Performance. GHRM berfungsi sebagai mekanisme pembangunan kapabilitas organisasi melalui peningkatan kesadaran lingkungan, pengembangan kompetensi hijau, dan pembentukan budaya keberlanjutan. Selanjutnya, employee engagement menjadi mekanisme transformasi yang mengubah nilai keberlanjutan organisasi menjadi perilaku operasional karyawan. Penelitian ini memberikan kontribusi teoritis dengan memperluas kajian Sustainable Human Resource Management melalui perspektif proses, dengan menjelaskan bagaimana keberlanjutan organisasi dibangun melalui interaksi antara praktik pengelolaan sumber daya manusia dan keterlibatan karyawan.
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