PURWANTI, Linda; SIAHAAN, Ade Aulia. Pengaruh Dimensi Kualitas Pelayanan (SERVQUAL) terhadap Loyalitas Pasien Rawat Jalan di Rumah Sakit Umum Daerah Kabupaten Karo. ANTHOR: Education and Learning Journal, [S. l.], v. 5, n. 4, p. 686–691, 2026. DOI: 10.31004/anthor.v5i4.943. Disponível em: https://anthor.org/anthor/article/view/943. Acesso em: 17 oct. 2026.