AZIZ, Anggie Fauzan; LUBIS, Muhammad Aldi; ASSAYID, Wandi Suwandi; MUTIA, Rahma Dwi; HAPID TA, Ahmad. Evaluasi Kepuasan Masyarakat terhadap Pelayanan Publik Digital pada Mal Pelayanan Publik Kabupaten Pandeglang: Pendekatan SERVQUAL dan Importance Performance Analysis. ANTHOR: Education and Learning Journal, [S. l.], v. 5, n. 3, p. 1891–1903, 2026. DOI: 10.31004/anthor.v5i3.748. Disponível em: https://anthor.org/anthor/article/view/748. Acesso em: 17 oct. 2026.