NINGRAT, A. Ruth Reny Purnama; ANWAR, Muhammad Ihsan Nur; IRWAN, Irwan. Pengaruh Kualitas dan Pelayanan terhadap Loyalitas Pelanggan pada CLBK Laundry. ANTHOR: Education and Learning Journal, [S. l.], v. 5, n. 4, p. 2172–2183, 2026. DOI: 10.31004/anthor.v5i4.1203. Disponível em: https://anthor.org/anthor/article/view/1203. Acesso em: 17 oct. 2026.